FAQs

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Do you do customs or add pockets or zips to the original design?

Sorry but no, we don’t.

Why are your bags unlined?

Our bags are purposefully and unashamedly unlined to celebrate the natural beauty of the suede under side of the leather. 

Linings can also be used to cover up second grade leather or less than perfect sewing. Because we use premium quality veg tanned leather and many of our bags have the signature Byrd Studio outside seam, the inside is neat, raw and beautiful and there is nothing to hide.

We also design to make the bags as light as possible and unnecessary lining would only add to the weight.

I’ve changed my mind!!! What should I do?

Contact team@byrdstudio.com.au for an exchange or refund within 14 days of your purchase. We will let you know what steps to follow. Please be advised that the returned item must be unused and in perfect condition, and that sale items are valid for store credit only.

Please refer to our Returns & Exchange Policy.

What is the warranty?

Our bags are covered by a one year warranty. During this time if there are any issues other than general wear, we will repair the item for you.

Contact team@byrdstudio.com.au for any enquiries.

Is Veg Tan leather vegan leather?

We only use premium, full grain leather which is 100% cowhide. Veg Tan refers to the  tanning process which uses natural tannins, barks and vegetable matter. This process delivers a superior product which ages gracefully and develops a beautiful patina over time.

"Vegan leather" is generally plastic.

Please refer to our About the Leather page for more information.